Safe Steps Children's Contact Services

Referral & Initial Intake (Form 5A)

Version 3.0 · For Department of Communities, court / legal and private (family) referrals

Please complete every section that applies. Write “N/A” where a question does not apply and “Unknown” where information is not yet available.

We will acknowledge your referral within two (2) business days and advise our intake decision in writing within five (5) business days of receiving a complete referral.

If anyone is in immediate danger, call 000.

1. Referral pathway & referrer details

Referral pathway *

2. Service requested

Tick all that apply. This determines the quote, staffing and reporting arrangements.

Service type *
Observational report required?

3. Child(ren) details

Aboriginal / Torres Strait Islander
Car seat / booster required

4a. Visiting Party (VP)

Aware of / agrees to referral

4b. Residential Party / Carer (RP)

Aware of / agrees to referral

5. Contact logistics

Who transports the child?

6. Safety & risk screening

Initial screening only. This informs the triage decision; a full risk assessment follows at Stage 3 (Form 5C).

Current Family Violence Restraining Order (FVRO), VRO or police order
History of family and domestic violence
Current child protection involvement or concerns
Allegations of physical or sexual abuse of a child
Alcohol or other drug use concerns
Mental health concerns affecting safety or parenting
Risk of child abduction or child being withheld
Access to weapons or threats of harm
Pending criminal charges or bail conditions
Aggressive behaviour towards staff or services in the past
Previous use of a children's contact service

7. Funding & billing

Fee-paying party
Billing frequency

8. Other relevant information

Brief only: focus areas for the observational report, goals of contact, or anything else that will help us assess the referral.

9. Documents

Tick what you have. After you submit, reply to our acknowledgement email with these attached.

Documents available
How we handle your information (privacy)

Safe Steps Children's Contact Services Pty Ltd · ABN 86 695 663 015 · +61 475 201 348 · info@safestepsccs.com.au